Public Mandatory Disclosure

Citizen Charter

Rights of Patients Right to respectful treatment. Right to information regarding treatment. Right to privacy and confidentiality. Right to emergency medical care. Right to grievance redressal.

Responsibilities of Patients

Follow medical advice. Maintain cleanliness. Respect hospital staff and other patients. Provide correct information regarding health status.

Hospital Quality Policy

Rural Hospital Dhanora is committed to providing safe, patient-centered, accessible, and quality healthcare services through continuous quality improvement and adherence to Government standards.

Quality Objectives

Improve patient satisfaction. Reduce waiting time. Ensure patient safety. Strengthen infection control practices. Improve cleanliness and hygiene. Enhance staff competency.

Hospital Committees

The following committees function in the hospital: Hospital Management Committee Quality Assurance Committee Infection Prevention and Control Committee Biomedical Waste Management Committee Disaster Management Committee Fire Safety Committee Mortality Review Committee Patient Welfare Committee Grievance Redressal Committee.

Patient Safety Initiatives

Infection Prevention and Control Practices. Biomedical Waste Management. Hand Hygiene Programme. Fire Safety Measures. Disaster Preparedness Plan. Medication Safety Practices.

Grievance Redressal Mechanism

Patients and visitors may submit complaints or suggestions through: Suggestion/Complaint Box Medical Superintendent Office Patient Help Desk Written applications or email.

Commities Rural Hospital Dhanora